Official app support

Healder Support

Find help with family connections, health reminders, and video calls in the Healder app.

Contact support

Email the Healder team

Send your question or issue report to the email address below.

healder.apps@gmail.com
App help

What can we help with?

Parent and Child Connection

Get help connecting family profiles with an OTP code.

Health Reminders

Get help creating, receiving, or managing reminders in Healder.

Video Calls

Get help when a video call cannot connect or is interrupted.

Help us assist you faster

Please include the following in your email:

  • Device model
  • iOS version
  • Healder app version
  • A description of the issue

A screenshot is optional. Please hide personal and health information before attaching it.